Find the workflow where AI could reduce real friction.

A practical mapping session for teams that need to connect AI interest to actual operational pain before piloting, buying, or automating anything.

Outcomes

What the conversation is meant to clarify

A plain-language workflow map with steps, systems, handoffs, delays, and rework.

A short list of candidate AI-supported steps that can be reviewed by humans.

A decision about whether the workflow is ready for a use-case backlog or needs process cleanup first.

Bring this with you

Pick one workflow that happens often enough to matter.

Bring someone who knows the work as it actually happens.

List the systems, forms, spreadsheets, inboxes, or documents involved.

Working agenda

Choose one workflow with a real owner and visible operational friction.

Map current steps, tools, handoffs, waiting, copying, searching, and rework.

Identify where AI could help and where data, policy, or change capacity may block it.

Define the next evidence needed before a pilot decision.

Next action

Use the booking route to send the right context instead of asking everyone to start from a generic contact form.